Commonly Asked Questions and Answers

Q: How do I sign up for COMS?

A: If you currently use one of our e-commerce systems, you will be able to use your same user ID and password to log into COMS. If you would like to sign up for COMS, please go to http://gecdf.com/coms
 

Q: Does COMS cost anything?

A: There is no additional cost for using COMS.

Q: What type of reporting does COMS offer?

A: COMS allows you to view and compare totals by current month, prior month and current year.  You can also download list pages including Open Invoices, Principal Due, Charges Due and Payment Activity.

Q: Are there different payment options in COMS?

A: Yes. You can make full or partial payments, and you may future date a payment as well. You can also reverse a payment prior to payment instructions being sent to our bank.

 

Q: Can I (or can my company) have more than one COMS user?

A: Yes. You can have multiple users, and each user can have full payment authority or read-only access. We recommend that you create one ID per user.

Q: How do I sign up for direct debit?

A:  When you set up your COMS account, you can sign-up for direct debit by inputting your bank name and address, routing and account numbers. Then you can choose to schedule payments yourself, or automatically withdraw payment amounts by due date.

Q: What is a PIN, and how do I use it?

A: A PIN is a 4-digit number that you can use for added security when you make a payment, or you can opt-out of using a PIN.

Q: Is it easy to search for invoices?

A: Yes. You can search by distributor name, manufacturer name, free floor plan date, invoice date, invoice number, PO number, purchase date or location.